SURGERY OPENING HOURS
MONDAY TO FRIDAY
8.30 a.m. to 6.30 p.m.
Appointments can be booked by telephone, in person, or online. To book appointments online you will need to register for Patient Access - see 'Online Services' for more information, or ask at Reception,
EMERGENCY OUT OF HOURS
In the first instance you should telephone the surgery and listen carefully to the recorded message. You will be given the appropriate telephone number to ring to connect you to the out-of-hours service.
Contact the 111 Service if you need help fast, but it is not a 999 emergency. This service can direct you to the GP out-of-hours service as well as provide information on doctors, community nurses, emergency dental care and late opening chemists. These calls are recorded. Calls from landlines and mobile phones are free—just like 999.
SPEAKING TO A DOCTOR OR NURSE
If you need to speak to a doctor or nurse during working hours, the receptionist will take a message for the doctor or nurse to ring you back.
REQUESTS FOR HOME VISITS
Requests for visits should be made by 12.00 noon. Requests received after 12.00 will be visited the next day unless they are urgent.
See patients for antenatal and postnatal checks during normal consulting times
PHLEBOTOMY CLINICS (blood tests)
Clinics are held on Tuesday, Wednesday and Friday mornings run by our trained phlebotomists. Appointments are required.
Run by Practice Nurse Specialist, by appointment.
Run by specialist trained diabetic nurses and doctors, by appointment.
We regret that under advice following a recent inspection we are no longer able to offer our cryotherapy (removal of warts, verrucae and other lesions) service.
There is a leaflet in respect of the self management of warts and verrucae under the 'leaflets' section of this website. A minor surgery service is offered locally by CV Health based in High Wycombe (Tel: 01494 412525)
SCREENING / PREVENTATIVE
Smears are taken by our Practice Nurses during their regular clinics, by appointment. You will be called when you are due a smear. Women aged 25-49 will be invited for a smear every three years and every five years for those aged 49-64. Under 25's will not routinely be called.
NEW PATIENT CHECKS
These are available at the surgery, if required.
If you are aged 75 or over and have not seen a doctor or nurse within the last 12 months, please make an appointment to see our practice nurse for a health check.
Smoking cessation clinics are held on Monday afternoons by appointment. Please enquire.
The nurses hold daily surgeries by appointment for: dressings, ear syringing, immunisation, cervical smears, blood pressure checks and weight management .
The District Nurses visit patients who require nursing at home and can be contacted on 08442 252404.
The Health Visitor facilitates health promotion and care for families, mothers, and children. She can be contacted on 01494 426709.
A family planning service is available by appointment during general surgeries by any of the doctors. Full family planning service available at Wycombe Hospital (Tel: 01494 425585 or 0300 303 2880 ).
The surgery has wheelchair access via a ramp at the main entrance and cloakroom facilities suitable for wheelchairs.
All our patients are allocated a named accountable GP who is responsible for your overall care at the practice. Please contact the practice if you want to know who this is. If you have a preference we will make reasonable efforts to accommodate this.
The NHS does not pay for some of the services we provide. These include private sick notes, insurance forms, holiday cancellation forms, medical reports, fitness to travel certificates, private prescriptions, passport signing and some vaccination services. Our fees for these services, which are in line with BMA approved national guidelines, are displayed in the surgery.