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Comments & Complaints

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know.

We want to provide the best possible service, and your comments will help us to know how we are performing.

Please ask to speak to the Practice Manager or if you would prefer, write to us with your concerns/comments.  Our complaints system meets national criteria.  We aim to at least acknowledge your comments within two working days and to let you have a response  within 10 working days.  See full details of the complaints process - Complaints Leaflet

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